Everyone has differing
care & support needs

We are proud of the care and facilities offered by every Castlemeadow Care home.

We are confident Castlemeadow Care homes will meet your requirements for a safe and happy place to live.

We understand what makes a joyful home for our residents and we are happy to share the checklist we use with our Mystery Shoppers who visit our homes on a regular basis. Remember, a care home is more than fixtures and fittings.

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Download your printable guide to choosing a care home

Reviews & accreditations

  • What is the CQC rating? Are there any points of concern?

  • Is carehome.co.uk rating at least 9?

  • Check the home’s social media.

A warm welcome

  • Could you park easily?

  • Is the home well-maintained?

  • Are you made to feel welcome?

  • Did you meet the Home Manager?

A walkaround the home

  • Are you offered a tour, including a bedroom?

  • Is the home clean? Does it smell fresh?

  • Is there a schedule of activities?

  • Does the menu look appealing?

Happy residents

  • Are the residents happy and engaged?

  • Did you chat with residents?

  • Do residents enjoy living at the home?

Outside spaces

  • Is there a well-maintained garden?

  • Can the residents enjoy gardening?

  • Are shaded seating areas available?

Happy staff

  • Did you chat with the care staff?

  • Do the care staff enjoy their work?

  • Did you see them with the residents?

Care services

  • Is the type of care you require provided?

  • Can your wants and needs, e.g., dietary requirements, be met?

  • Is a room available?

Fees & contracts

  • Are the fees understandable?

  • What is included and what is excluded?

  • Can you understand the contract?

Moving in

  • What is the moving in process?

  • Can you bring a pet?

  • Can you bring your own furniture?

  • Is it the right home for you?