Helping you to understand & choose great care

Find the right type of care for your needs

Our care services

Castlemeadow Care homes have fully trained care teams who specialise in providing a range of services which support every physical, neurological, psychological, social, medical, nutritional, and spiritual need of the people we care for and support.

Every Castlemeadow Care home is licensed by Norfolk County Council (Highfield House is licensed by Suffolk County Council) and inspected and rated by the Care Quality Commission, also known as the CQC.

In addition, Norfolk County Council conduct a PAMMS assessment of our care homes between CQC inspections. (PAMMS stands for Provider Assessment and Market Management Solution.) Norfolk County Council has a PAMMS assessment portal.

Joan Still

Types of care service:

The care we provide is unique to the health requirements of every person and is assessed carefully prior to someone moving into one of our homes.

Our care homes offer four principal types of care service: respite or short stay, residential care or assisted living, residential dementia care and nursing care. We also provide optional homecare, also known as domicilary care exclusively for our Woodgate Park village community.

respite care

Respite or Short Stay

Enjoy a short break to recuperate with us. Be supported and cared for every day without deciding on a permanent move.

Residential Care

Residential Care

If you are struggling to live independently, residential care, or assisted living provides help and support every day in an all-inclusive caring environment.

residential dementia care

Residential Dementia Care

Residential dementia care is designed to support people living with mild to moderate types of dementia who can no longer safely at home.

Nursing Care Service

Residential Nursing Care

Nursing care is around the clock nurse-led specialist care for residents with complex health conditions and advanced types of dementia.

respite care

Respite Care

Respite care is an option many of our residents choose before they decide to move in permanently with us. Respite care is a chance to sample the level of care and support that would be available daily and to experience the good life in a Castlemeadow Care home. Our minimum respite stay is one week.

  • All care and support are covered by our weekly fee.
  • This fee will vary by the level of care required daily, the type of room you choose and your preferred Castlemeadow Care home.
  • Respite, or short stay care is for a minimum of one week at your preferred Castlemeadow Care home.
  • Our fees are transparent and will be explained in detail by our care advisors.
  • We do offer Local Authority places subject to the agreed weekly cost being paid.
  • Local Authorities will not pay the full weekly cost of your care.

Castlemeadow Care homes providing respite or short stay care:

Residential Care

Residential care is also known as Personal Care and Assisted Living.

This service is designed to provide support with daily activities which have started to become difficult to manage safely at home or there may be concerns about an ability to cope independently. A GP, or other professional, may be recommending moving into a care home environment. There may have been incidents at home, such as a fall.

In a residential care environment, care teams will provide assistance with intimate care such as washing and dressing, ensuring medication is taken correctly and supporting with mobility challenges.

Many Castlemeadow residents choose to live with us simply because they no longer want to live alone or wish to shoulder the burden of maintaining their own home.

Every Castlemeadow Care home offers personal care which is unique for every resident. An assessment will look at the type of help and support you require each day from our highly trained care teams. Care will be unique to your needs.

We will create a personalised care plan for you based on our care assessment. We will discuss and review your care plan regularly with you to ensure that we exceed your expectations.

The care assessment and the type of room you would like to determine the weekly cost you will pay for your care. There are two ways you can pay for your care:

• Self-funding – this means that you meet 100% of the weekly cost.
• Local Authority funded – this means Social Services will meet the cost of your care up to an agreed amount. This will not cover the full weekly cost.

Age UK produce a guide on paying for care.

Castlemeadow Care homes providing residential care:

Residential Care
Residential Dementia Care

Residential Dementia Care

Residential dementia care is designed to support people living with mild to moderate types of dementia.

For people living with dementia and their families, accepting the need for around the clock residential care can be a very emotionally challenging experience. For families, having to accept that their loved one now needs a higher level of care than can be provided at home can be difficult. Choosing the right dementia care home is of paramount importance for everyone. Quality of life, excellent care, skilled support, and a trusted provider are crucial to making an informed – and correct decision.

We know how important it is to support families during this difficult transition into a care environment.

Castlemeadow Care provides exceptional support and care for a anyone who is living with dementia.

Our dementia care ensures every resident living with dementia can benefit from a bespoke support programme to help them to recall memories, life experiences and family times and to continue to live an active and fulfilling life.

Castlemeadow homes provide dedicated memory care suites which have been designed to provide tranquil and accessible environments for the people we care for who are living with dementia.

Our dedicated memory care suites provide a normalising, non-stigmatising, and homely environment for all of our dementia residents.

Castlemeadow Care homes providing residential dementia care:

Nursing Care

Nursing care is around the clock nurse-led specialist care for residents with complex health conditions and advanced types of dementia.

We help every resident to have the highest quality of life that their long-term health conditions will support within a calm, safe and trusted environment.

What is nursing care?
Nursing care, also known as nursing-led care, provides support for residents with complex health needs, which cannot be provided at home, or in a residential care environment. Many residents who require nursing-led care have multiple long-term health conditions that require a higher, or more concentrated, level of care. Nursing-led care would include palliative care, complex medication regimes and complex wound care.

Nursing-led care requires a fully qualified and highly experienced registered nurses to be available and in the care home 24 hours a day.

The key difference between nursing-led care and residential care, with or without dementia, is the requirement for a nurse to be on-site to manage more severe, complex, and often multiple, long-term health conditions. Other long-term health conditions, such as osteoarthritis, diabetes, and cardiovascular diseases, can be managed by Castlemeadow Care’s highly qualified non-nursing care teams, with support from community nursing.

In every Castlemeadow Care nursing care environment, we support every resident to have as happy and social a life as their health allows. From personal care – helping a resident to eat, drink, wash, and dress, to more complex care needs administered by a registered nurse.

Castlemeadow Care homes providing nursing care:

Nursing Care Service
Home Care Large

About our private homecare service

Woodgate Park residents have an exclusive and optional private on-site homecare service available 24 x7. Homecare, or domiciliary care, supports an individual who can live safely and well in their own homes but who may need some extra help with their personal daily care to wash and dress, to prepare a meal or to support with some mobility challenges.

What is homecare?

Woodgate Park Village is proud to offer an exclusive and optional homecare or domicilary care service for village residents.

Inspected and rated by the CQC as Good, our excellent homecare team can provide a helping hand for personal and household tasks which may be proving  difficult or for which extra help is required.

Our homecare service is designed to ensure that our Woodgate Park Village residents can continue to live independently and safely in their own home.

Examples of the support we provide includes:

  • Help getting up in the morning
  • Personal care with washing and dressing
  • Meal preparation
  • Collecting prescriptions and overseeing medicines
  • Doing the weekly shop
  • General companionship

Homecare is a paid for service. Our professionally trained carers will visit once or twice per day, usually for 30 minutes. However, the duration and frequency of visits is bespoke for the type of support and help you may require.