Our care services
Castlemeadow Care homes have fully trained care teams who specialise in providing a range of services which support every physical, neurological, psychological, social, medical, nutritional, and spiritual need of the people we care for and support.
Every Castlemeadow Care home is licensed by Norfolk County Council (Highfield House is licensed by Suffolk County Council) and inspected and rated by the Care Quality Commission, also known as the CQC.
In addition, Norfolk County Council conduct a PAMMS assessment of our care homes between CQC inspections. (PAMMS stands for Provider Assessment and Market Management Solution.) Norfolk County Council has a PAMMS assessment portal.
Types of care service:
The care we provide is unique to the health requirements of every person and is assessed carefully prior to someone moving into one of our homes.
Our care homes offer four principal types of care service: respite or short stay, residential care or assisted living, residential dementia care and nursing care. We also provide optional homecare, also known as domicilary care exclusively for our Woodgate Park village community.
Respite Care
Whether residents need time to recover after an illness or hospital stay, or family carers need a well-earned break, our respite care offers a welcoming place to rest and recharge.
During their stay, residents enjoy the same personalised care, meals, activities and companionship as our long-term residents, with a warm welcome and time to settle in at their own pace. Short stays can also be a lovely way to experience life at a Castlemeadow Care home before making a longer-term decision.
Our minimum respite stay is one week.
Castlemeadow Care homes providing respite or short stay care:
Residential Care
Our residential care offers a warm, welcoming home for those who would benefit from a little extra support with everyday life.
Whether it’s help with personal care, getting dressed, managing medication or moving around safely, our dedicated care teams are always close by to provide personalised support, while encouraging residents to maintain their independence wherever possible.
Beyond practical care, residents can enjoy the comfort of their own ensuite bedroom, welcoming communal spaces, delicious meals, engaging activities and the companionship of a friendly community.
For many, residential care is also about enjoying peace of mind, knowing that help is always at hand, without the responsibilities of maintaining a home or living alone.
Castlemeadow Care homes providing residential care:
Residential Dementia Care
Residential dementia care provides a calm, supportive and welcoming environment for residents living with mild to moderate dementia, with personalised care centred around their individual needs.
Our compassionate care teams take the time to understand each resident, their life story, routines and preferences; helping them feel safe, recognised, and at ease. With patience, kindness and familiar routines, we aim to create a sense of comfort, confidence and belonging.
Castlemeadow care homes offer comfortable, thoughtfully designed spaces that help residents feel settled and supported, while encouraging independence wherever possible. Through meaningful activities, companionship and everyday connections, we support residents in enjoying a fulfilling quality of life.
We also understand that moving into dementia care can be an emotional decision for families, which is why we’re committed to offering reassurance, guidance and support throughout the transition.
Castlemeadow Care homes providing residential dementia care:
Nursing Care
Nursing care provides round-the-clock, nurse-led specialist support for residents with complex health conditions.
We aim to help every resident enjoy the highest possible quality of life, with personalised care that is calm, reassuring and centred around their individual needs.
What is nursing care?
Nursing care, also known as nurse-led care, provides support for residents with complex health needs that can no longer be safely managed at home or within a residential care environment. Many residents who require nursing care have multiple long-term health conditions that need a higher level of specialist support. This may include complex medication management, wound care and palliative care.
Nursing-led care requires qualified, experienced registered nurses to be available on-site 24 hours a day, providing specialist support and reassurance whenever it’s needed.
The key difference between nursing care and residential care, including residential dementia care, is the requirement for a registered nurse to be on-site to manage more severe, complex or multiple health conditions. Other long-term conditions, such as osteoarthritis, diabetes and cardiovascular disease, can often be managed by our experienced residential care teams, with support from community nursing.
At Castlemeadow Care, we believe that every resident deserves to enjoy as happy, comfortable and social a life as their health allows. From everyday personal care, including support with eating, drinking, washing and dressing, to more complex care administered by registered nurses, our approach always puts the individual first.
Nursing care is currently available at Lincoln House, where our experienced team provides compassionate, specialist support for residents and their families.
Castlemeadow Care homes providing nursing care:
About our private homecare service
Woodgate Park residents have an exclusive and optional private on-site homecare service available 24 x7. Homecare, or domiciliary care, supports an individual who can live safely and well in their own homes but who may need some extra help with their personal daily care to wash and dress, to prepare a meal or to support with some mobility challenges.
What is homecare?
Woodgate Park Village is proud to offer an exclusive and optional homecare or domicilary care service for village residents.
Inspected and rated by the CQC as Good, our excellent homecare team can provide a helping hand for personal and household tasks which may be proving difficult or for which extra help is required.
Our homecare service is designed to ensure that our Woodgate Park Village residents can continue to live independently and safely in their own home.
Examples of the support we provide includes:
- Help getting up in the morning
- Personal care with washing and dressing
- Meal preparation
- Collecting prescriptions and overseeing medicines
- Doing the weekly shop
- General companionship
Homecare is a paid for service. Our professionally trained carers will visit once or twice per day, usually for 30 minutes. However, the duration and frequency of visits is bespoke for the type of support and help you may require.